Refund Policy

At Pixaura, your satisfaction is important to us. Because our products are custom-made to order, we do not offer refunds for change of mind or incorrect orders. However, we will gladly replace or refund items that are defective, damaged, or incorrect.

Eligibility for Refund or Replacement

• Items must be defective, damaged, or not as described.
• Contact us within 7 days of receiving your order with your order number and photos of the issue.
• Items must be unused and in original condition.

How to Request a Refund or Replacement

1. Email us at pawarparas855@gmail.com with your order details and photos.
2. We will review your request and respond within 2 business days.
3. If approved, we will arrange for a replacement or refund as appropriate.

Non-Refundable Items

• Custom products with no defects or errors.
• Items returned after 7 days of delivery.
• Items damaged due to misuse or mishandling.

Contact Us

For any questions about our refund policy, please contact us at pawarparas855@gmail.com.

Last updated: May 2025